FAQ

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Have questions? Feel free to poke around these help topics to find just what you are looking for.

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Which electronic money can be traded at Topchange?

Webmoney, Perfect Money, NETELLER, Qiwi, Yandex and also Skrill. Also you can send or receive funds via Western Union or UniStream.

Can I use the exchange service for currency conversion?

No, Currency conversion is only possible through transfers between your wallets. This service is dedicated to exchange electronic money.

Do I get the exact amount of electronic money which I sold to TC as my requested electronic money when exchanging them?

No, we will get the electronic money you have at the selling rate and we will give you the electronic money you want at the buying rate.

Do vouchers have an expiry date?

Only Paysafecards have an expiration date which you can read more about them in our Services page.

Where can I find the destination wallet number if I want to sell e-money to Topchange?

You can find our account numbers by visiting the “TC ACCOUNTS” section of your dashboard.

How can I sell my vouchers to you?

Choose “Services” from your dashboard and then submit a “Sell” request. Only Paymer and Perfect Money vouchers can be sold to TC.

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