Home / FAQ

Welcome to TC help center!

Have questions? Feel free to poke around these help topics to find just what you are looking for.

Browse Popular Topics

Which electronic money can be traded at Topchange?

Webmoney, Perfect Money, NETELLER, Qiwi, Yandex and also Skrill. Also you can send or receive funds via Western Union or UniStream.

Where can I find the destination wallet number if I want to sell e-money to Topchange?

You can find our account numbers by visiting the “TC ACCOUNTS” section of your dashboard.

Where can I see the buying and selling rates for each electronic money at TC?

When filling out a request form to buy or sell any electronic money, you will be notified of the commission and the final amount by entering the amount you want to buy or sell.

Where can I find the security code that I need to receive the fund within a protected transfer?

The security code will be sent to you in the “TC Payment” section of your request. In the “More Info” box to be exact.

Where do I need to announce the recipient’s information when I want to receive funds via Western Union or UniStream?

You should add the required info choosing My account >> Service account from your Dashboard.

Where can I find the recipient information when applying a request for Western Union and Union Stream money transfers?

This information will be provided to you by TC experts in “Messages” section of your request within the working hours.

LiveZilla Live Help